This policy explains how yless.us and YLESS App (“we” or the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase.

Contact Information:

For questions, more information, or complaints about privacy practices, contact us at privacy@yless.app.

Collection of Personal Information:

We collect various types of Personal Information:

Device Information:

Purpose: To load the Site accurately and perform analytics.

Source: Automatically collected through cookies, log files, and similar technologies.

Details: Includes web browser version, IP address, time zone, cookie information, sites/products viewed, search terms, and interactions with the Site.

Order Information:

Purpose: To process and fulfill orders, including payment processing, shipping, communication, and fraud prevention.

Source: Collected from you during the order process.

Details: Includes name, billing/shipping address, payment information, email, and phone number.

Customer Support Information:

Purpose: To provide customer support.

Source: Collected during interactions with our customer support team.

Details: Includes name, email address, phone number, and other provided information.

Sharing of Personal Information:

We share your Personal Information with service providers and partners to provide services and comply with legal obligations.

Behavioral Advertising:

We use Personal Information to deliver targeted ads and marketing communications. This involves:

Using tools like Google Analytics to understand customer behavior.

Allowing users to opt out of targeted advertising through platforms like Facebook and Google.

Use of Personal Information:

We use Personal Information to provide services, process payments, ship orders, and keep you informed about products and offers.

Legal Basis for Processing (GDPR):

If you are in the European Economic Area (EEA), we process your Personal Information based on:

Your consent.

Contractual obligations.

Legal compliance.

Protection of vital interests.

Public interest tasks.

Legitimate interests.

Retention of Information:

We retain your Personal Information until you request its deletion.

Automated Decision-Making:

We use automated decision-making, including temporary blacklists for IP addresses and credit cards associated with suspicious activity.

Your Rights:

CCPA: California residents have rights to access, correct, update, or erase their Personal Information. They can also designate an agent to submit requests on their behalf.

Cookies: The Site uses cookies to improve user experience. You can manage or block cookies through browser settings.

Do Not Track: We do not alter data collection practices in response to Do Not Track signals.

Changes to the Policy:

We may update this policy as needed for operational, legal, or regulatory reasons.

Complaints:

If unsatisfied with our response to a privacy complaint, you have the right to contact your local data protection authority.

Last Updated: July 19, 2024